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 Customer Service 

Welcome To Our Customer Service Center.

We are pleased to provide you with multiple ways to communicate your service needs to us.

Please be aware that coverage cannot be ordered or bound via email, fax, or voice mail. Insurance coverage cannot be bound without a written binder from our office. The below listed service request forms allow our representatives to be fully prepared when they talk with you, saving you time and effort.

In the Customer Insurance Service Center, we'll help you:

  • File a Claim - when filing claims, our insurance customer service center strives to make it easy, from start to finish. And our customer service representatives are always happy to help.
  • Change Customer Information - learn how simple it is to change important information like your address, beneficiary or request auto id cards.
  • Contact Customer Service - want to speak with us directly? Contact us here.
 Manage My Policy 
 Policy Forms 
Auto Policy Changes 
Property Policy Changes 
General Changes and Information Requests 
Insurance Company Phone Number
Progressive Customer Service Policyholder line
Claims Policyholder line 800-274-4499
Summit/Bridgefield - Workers Comp Claim 800-762-7811
Citizens Property Insurance Corp
Chartis - Claims

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